What to do about mistakes

We have done our best to ensure that this results database is comprehensive and accurate. However, we realise that there will be one or two errors. It is important to us to correct these, so please let us know. This page tells you how.

None of my results is age-graded

If we know your date of birth, then all your results will be age-graded automatically. Please send us an email with your name, runner number and DoB and we will update your details.

My name is spelled wrong

Please send us an email with your name and runner number and we will update your details. (Serpentine members should correct their details in the membership database instead.)

My results include some races I did not run

Probably we have mixed you up with someone with a similar sounding name. Please send us an email with your name and runner number, and a list of the races incorrectly listed under your name.

My results are shown for two different runners

Send us an email with the two runner numbers and we will "merge" the runners into one. Please tell us which runner's details are correct.

I am listed as being a member of the wrong club

To correct past results, please send us an email with a list of the races, your finishing time, and the correct club which you represented on that occasion.

Who should I email for more help?

Contact us at results@serpentine.org.uk