How to contact us
Please remember that the club is entirely run by volunteers, nearly all with full-time day jobs or other commitments. We will endeavour to deal with your questions as soon as we can, but sometimes it might take a little longer. It helps a lot if you direct your query to the right person. We prefer that you communicate by email whenever possible.
Results and events
- Email information about new events for our planner to the events administrators.
Do not send any other email to this address, it will be deleted. - Email running, triathlon, multi-sport, swimming and cycling results to the results administrators.
- Email track and field results to the track and field results administrator.
Race information
- Send queries about the Last Friday of the Month 5k to lfotm5k@serpentine.org.uk.
- Send queries about the New Year's 10k or 3k to nyd10k@serpentine.org.uk.
- Send queries about the Jekyll and Hyde Park duathlon to duathlon@serpentine.org.uk.
Companies, charities or other organisations (advertising, sponsorship & discounts)
All enquiries from companies, charities or other organisations, which are not obviously related to a more specific address on this page, should be sent to our external liaison officer. e.g.
- If you want to discuss sponsorship of one of our races.
- If you want to offer a discount to our members.
Serpentine does not accept any advertising for our website or internal email communications. Please do not contact us about this. If our policy changes it will be obvious on this page. We do accept advertising in our printed magazine, Serpentimes.
- If you would like to advertise in Serpentimes, please email the editor.
Enquiries, help & information
- Many of your questions are likely to be answered somewhere on this website.
- If it's not obvious where, then search our website using the Google search engine.
- If you still can't find what you want, please send an email to our general enquiry address: info@serpentine.org.uk.
- Send triathlon queries to our triathlon enquiry address: tri-info@serpentine.org.uk.
- Send queries about swim training to our swimming coordinators: tri-swim@serpentine.org.uk.
- Send queries about cycling to our cycling coordinators: cycling@serpentine.org.uk.
- Send queries on membership to our membership secretary: membership@serpentine.org.uk.
- To comment on the club, please email clubfeedback@serpentine.org.uk.
- If you have material for or queries about Serpentimes, you can email the editor.
- If you would like to help out with organising club activities email the volunteers coordinator: volunteers@serpentine.org.uk.
- For updates to @serpentine.org.uk email addresses, contact the email administrator: admin@serpentine.org.uk.
- Email photos for SerpieBase to photos@serpentine.org.uk.
- To comment about the website email the webmaster.
Committee correspondence
Please see our committee contacts page for committee members' addresses, phone numbers and email addresses.
For official correspondence please contact the Honorary Secretary.